PROFESSIONALISM – CLOSE RELATIONSHIP – SERVICE QUALITY
We provide a wide range of services to meet clients’ needs.
At ILF, members understand your particular needs and strive to deliver optimal results in terms of quality, time and cost, thus contributing to your business objectives.
All member firms commit to excellent service and the highest standards of the profession:
- ZFocus on the client’s business needs
- ZQuality of work
- ZSpeed of response
- ZFairness and transparency on fees
- ZFlexible billing structures
- ZNo “minimum billing targets” policies
- ZFluent and constant communication with clients
- ZCreative, practical solutions
- ZA clear and direct approach to cases
- ZUse of modern technology to foster relationships among members and clients
- ZTeam work among member firms involved in a particular case, including virtual and face-to-face meetings during international conferences
Each member of the network adheres to a general service philosophy as well as to specific standards, such as responding to a request the next business day or sooner. This provides clients (as well as referring firms) with the assurance and confidence of knowing they will receive consistently high levels of skills and service.